Healthcare design traditionally prioritized safety and cleanliness. With changing priorities and the increase in concierge medicine, delivering a compelling customer experience has become important. Imagine the healthcare space as a holiday destination or spa where people visit without hesitation or fear – hospitality influences in healthcare environments is a good start and we saw that everywhere.
Responsible sourcing, minimizing environmental impact and integrating technology to create sustainable materials and sensory experiences all surfaced in healthcare design options, along with fluid contours, soothing colors, natural finishes and the continuing use of biophilic elements and organic textures to build welcoming therapeutic environments.
